How do I export orders with tracking numbers?
Last updated: May 18, 2026
Quick answer
Use this article to export an order list that includes tracking information.
At a glance
| What you are doing | What you need | Good result | Contact us if |
|---|---|---|---|
| Use this article to export an order list that includes tracking information. | Know the date range, warehouse, merchant, or order view you need. Know whether you need shipped, delivered, pending, or all orders. | The CSV contains the expected orders and tracking data for the selected filters. | The export is blank, Export data is not visible, rows you can see in the app are missing, or the report is urgent. |
Before you start
- Know the date range, warehouse, merchant, or order view you need.
- Know whether you need shipped, delivered, pending, or all orders.
Steps
- Open Orders.
- Apply the date range and filters.
- Confirm the visible order list matches what you need.
- Select Export data.
- Open the file and confirm tracking numbers are included.
Screenshot
What good looks like
The CSV contains the expected orders and tracking data for the selected filters.
Common issues and next actions
| If this happens | What to do next |
|---|---|
| The export is missing orders. | Check filters, date range, warehouse, merchant, and order status. |
| Tracking numbers are blank. | Some orders may not have labels or tracking yet. |
| Export data is not visible. | Contact support with the order view, filters, and role you are using. |
Contact us when
The export is blank, Export data is not visible, rows you can see in the app are missing, or the report is urgent.
Contact options
- Email Logentic Support: best for detailed requests, screenshots, or follow-up context.
- Open in-app chat: fastest when you are already signed in and need help in context.
- Call Logentic: call (855) 529-0009 for an urgent launch, warehouse, or fulfillment blocker.
- Request Slack support access: ask us to add your team to a shared Logentic support channel.