How do I know my brand is ready to ship live orders?

Last updated: May 20, 2026

Quick answer

Use this checklist as the final go/no-go review after the broader Logentic launch readiness checklist is complete.

Common use cases

Brand owner: Decide whether the team can start live fulfillment.
Operations manager: Review launch readiness across Shopify, products, warehouse, hardware, inventory, and carriers.
Warehouse lead: Confirm the floor team can pick, pack, print, and escalate blockers.

When to use this

You finished onboarding prep and want a final readiness check.
You completed at least one controlled test order.
You need a go/no-go conversation with the team.

When not to use this

You want Logentic to approve launch without reviewing account-specific setup.
You have not tested access, products, warehouse, hardware, inventory, and one order.
A known blocker is still open.

At a glance

What you are doing	What you need	Good result	Contact us if
Confirming go-live readiness.	Launch owner, Shopify owner, warehouse lead, carrier owner, support owner, and completed test order.	The team can say yes to each readiness area or clearly name the blocker before live orders begin.	Any readiness area is incomplete, unclear, or risky for live customer orders.

Important: A checklist is not a launch approval by itself. If one item is unclear, pause and confirm the risk before opening live order flow.

Before you start

Complete the Shopify, product, warehouse, hardware, and test-order articles.
Confirm who has final go/no-go authority.
Confirm how the team will contact Logentic if a live blocker appears.

Steps

Confirm all required users can sign in and see the correct workspace, warehouse, and menus.
Confirm Shopify store, tags, locations, and integration context are understood.
Confirm products, SKUs, UPCs, and barcodes are reviewed.
Confirm warehouse records, physical locations, labels, and layout are ready.
Confirm opening inventory or launch inventory has been reviewed.
Confirm packing stations, scanners, printers, label stock, Wi-Fi, and backup supplies are ready.
Confirm carrier services, label path, and shipping wallet/payment ownership are understood.
Confirm one controlled Shopify test order was found, reviewed, picked/packed, and checked after completion.
Confirm support escalation rules: who contacts Logentic, what information they send, and when live work should pause.
Decide go or no-go. If any item is not ready, assign an owner and do not treat the launch as complete.

What good looks like

The team can clearly say which orders can go live, which warehouse is active, which carrier/label path is used, who owns support escalation, and what to do if something blocks fulfillment.

Common issues and next actions

If this happens	What to do next
One team is ready but another is not.	Do not launch only because one area passed. Assign the blocker to the right owner.
The test order worked but inventory is unclear.	Resolve inventory before live orders or document a reviewed launch exception.
Carrier or label behavior is uncertain.	Run the approved label path or contact Logentic before live shipping.
Nobody owns escalation.	Assign a launch support owner before go-live.

Contact us when

Contact options

Email Logentic Support: best for detailed requests, screenshots, or follow-up context.
Open in-app chat: fastest when you are already signed in and need help in context.
Call Logentic: call (855) 529-0009 for an urgent launch, warehouse, or fulfillment blocker.
Request Slack support access: ask us to add your team to a shared Logentic support channel.

Send us this information

Brand/workspace name.
Target go-live date.
Readiness item that is blocked.
Owner of the blocker.
Order ID, SKU, warehouse, carrier, or user email if relevant.
Screenshot with private data masked.
Expected result and actual result.

Related workflow

Complete onboarding setup.
Run a first Shopify test order.
Use this checklist to decide go/no-go.