How to Create and Manage Additional User Accounts

Last updated: July 17, 2025

Master Account holders can create and manage additional user accounts (Managed Accounts) for their team members through the Logentic Merchant Portal.

Creating a New Managed Account

Follow these steps to create a new account:

  1. Log in to the Logentic Merchant Portal with your Master Account

  2. Go to Settings

  3. Select "Create Managed Account"

  4. Fill in the required information for the new user

  5. Click Continue

An activation email will be automatically sent to the new user's email address.

Managing User Permissions

To manage permissions for existing Managed Accounts:

  1. Go to Settings

  2. Select "Managed User Accounts"

  3. Adjust permissions as needed

Note: Only Master Account holders have the ability to create and manage additional user accounts.