How to Create and Manage Additional User Accounts
Last updated: July 17, 2025
Master Account holders can create and manage additional user accounts (Managed Accounts) for their team members through the Logentic Merchant Portal.
Creating a New Managed Account
Follow these steps to create a new account:
Log in to the Logentic Merchant Portal with your Master Account
Go to Settings
Select "Create Managed Account"
Fill in the required information for the new user
Click Continue
An activation email will be automatically sent to the new user's email address.
Managing User Permissions
To manage permissions for existing Managed Accounts:
Go to Settings
Select "Managed User Accounts"
Adjust permissions as needed
Note: Only Master Account holders have the ability to create and manage additional user accounts.